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We specialize at providing comprehensive reviews of custom paper writing services to help students make the most reasonable choice and in this publication we are going to discuss SmartWritingService.com. This company has been in the industry for more than 7 years which enabled it to develop a long-term view on the quality of its products and this is one of the reasons why we decided to evaluate their services. Just like other similar companies, SmartWritingService.com promises excellent quality, efficient service, and unique products. They say they can meet tight deadlines and have the best customer support service to make sure customers’ requests are satisfied immediately.
The company provides academic writing services to students across all academic levels – from high school to graduate. Their writers can be of help if students need to write an essay, research paper, presentation, book report, literature review, coursework assignments and even theses. Apart from academic writing, SmartWritingService.com offers admission essay writing services. Unlike many other companies we reviewed, they do not list proofreading, editing, and rewriting services on their website.
Informative as it may be, the website alone will not help you objectively evaluate the quality of their services because you have to try them to know for sure. We have done this for you. We ordered a 4-page double spaced essay on Nursing, Health & Medicine, College level, 5 days for completion, written by a USA writer.
Prices & Discounts
SmartWritingService.com charges average prices for their services. Clients have to pay $10 per page for a basic high-school essay and around $48 per page for more complicated PhD-level research and writing. The price depends on the number of pages, deadline, type of the assignments, and academic level. We were asked to pay $68 for our paper. From our experience, the price is reasonable.
We know that such companies usually offer discounts to their first-time customers but we did not find any on SmartWritingService.com. When studying the Prices page on the website, we found a link to a discount program that is based on the number of orders bought from their company. Returning customers are entitled to a lifelong discount. Depending on your purchasing history, you can get from 5% to 15% discount for the services. The page also said that there would be more information about the discounts after logging in. After we did this and ordered a paper, we did not find any new information on discounts.
Most companies make the ordering process as easy as possible and SmartWritingService.com was no exception. All we did was shared the paper instructions in the order form and paid for the paper. They offered us some additional services, like receiving samples of our writer’s work, getting a copy of the used sources, and progressive delivery but these services were not free. There is also a possibility to assign your paper to an advanced writer (+25% to the order price) and to a native speaker (+30% to the order price). We think these ‘additional services’ are absolutely ridiculous because all papers should be written by such writers.
We received our product on time but the quality was disappointing. The paper was clearly written at a high-school level not only in terms of the vocabulary, grammar, and style but also in terms of the sources that the writer used. If we were actually to submit this paper in college, we could not be hoping for a high grade. Even though the prices on their website are low, the quality we got is unacceptable.
Their website promises immediate response of the customer support agents because customers’ satisfaction matters above all. Nevertheless, we had to wait for quite a long time before we got an answer to the question we sent via Live Chat. So if you need an urgent reply, there is no use of sitting and just waiting before they assign a representative who is online. Try some other ways to contact them.
As we expected, not all clients are satisfied with their services as can be seen form online reviews. Some even complained about missed deadlines, even though the company guarantees on-time delivery. In their reviews, customers said that some important aspects of their papers did not meet their requirements, which is an indication of careless approach to writing papers.
Advantages and Disadvantages
- low prices;
- user-friendly site.
- low paper quality;
- negative online reputation;
- unhelpful customer support;
- no opportunity to contact the writer.
Our experience shows that SmartWritingService.com is a legitimate service that delivers papers on time. However, even though they guarantee professional approach, the quality of the paper we received was not satisfactory. Besides that, the company does not provide discounts to new customers. Based on our experience, we cannot recommend this service to anyone.