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There has never been a more stressful time to be a student than today. This is why so many of them are shopping around for custom writing services. Is BestEssayHelp.com one of the companies that you can rely on? They claim to offer made-from-scratch papers at reasonable prices that can help you improve your grades. Our job is to find out if there is any truth to their boasts.
When we took a look at the BestEssayHelp.com homepage, we found a couple of red flags. First, they do not have a “services” page that allows students to find out what they provide. While they certainly are not the only company that lacks such a page, at least most of them have a price calculator on their homepage that allows you to find out. However, in order to discover what BestEssayHelp.com can do, you have to go through all of the tedious steps of creating an account and providing your contact information. Visitors to the website would undoubtedly find it frustrating. We undertook all of the steps and discovered that they offer most types of academic writing as well as editing/proofreading services.
In order to gauge the quality of their services, we bought one of their custom papers and report our findings to you. We requested a college essay on the topic of health and medicine in a nursing class. These were the details: 4 pages (double spaced) with a 7-day deadline. We also asked for an American writer.
Prices & Discounts
BestEssayHelp.com has a pricing table that makes it easy to find out how much your order will cost. Papers start at $17.55/page, which is pretty excessive if you are a student on a budget. We ended up paying $106.04, which is a good $40 more than we typically pay when ordering from other services. All prices are in US dollars and there does not seem to be a way to pay using any other currencies. However, they do permit secure payments via PayPal and credit/debit card, which should provide some relief if you are concerned about fraud.
This company does not offer any first-time discounts to customers. However, they do have a discount loyalty program that operates as follows:
- You get 5% off after you have ordered a total of 25 pages
- You get 10% off after you have reached 50 pages.
- You are entitled to 15% off after you have purchased 100 pages.
The processing of ordering is hassle-free. All we had to do was fill out the order form detailing our paper, including the type of assignment subject, topic, number of pages, academic level, urgency, formatting style, and minimum number of sources. You can also request it to be written in American or British English.
If you had high hopes in BestEssayHelp.com, you will be disappointed to learn that they do not follow their own guarantees. For instance, in spite of their assurances, our writer was definitely not an American. In fact, he/she was not even a good writer by ESL standards. The paper contained grammar mistakes that were completely unacceptable, including not knowing verb/pronoun agreement rules that a second grader knows. We asked for APA formatting, but they could not even manage to follow those basic guidelines.
There are several different ways in which you can reach the customer support team including email, phone (but only if you are a North American customer), and live chat. It took a while for us to get a response when we used live chat, but at least the customer support team was friendly and professional once we did get ahold of them.
We looked at the reviews on the BestEssayHelp.com website and noticed that they do not even contain any of the basic details about the assignment. We also had no idea when the reviews were written since they do not include dates. In essence, they are completely useless as an indicator of the company’s success.
We found more credible reviews when we searched for third party websites. The results are fairly mixed. Some customers reported that they were happy with their paper whereas others complained that their papers had not been proofread. Plagiarism also seems to be a widespread problem even though they supposedly check each paper using plagiarism detection tools.
Advantages and Disadvantages
- A large assortment of services
- Simple ordering process
- Friendly support team
- Unqualified writers
- Unjustifiably high prices
- No first-time discounts
- Many customers have reported plagiarism issues
There are too many issues with BestEssayHelp.com that prevent it from receiving our recommendation. The prices are far higher than the industry average and yet the papers are actually worse than some of the cheapest writing services. The choice is up to you, but if we were students, we would never order from this company again.